The seats in Premium Comfort are designed by Collins Aerospace and will be installed in the longhaul fleet from this summer. They offer a pitch (the distance from backrest to backrest) of 38 inches. That is 6.7 inches (17 centimeters) more than in Economy Class. The seats are also much wider. Right away recline of up to 8 inches, the backrest can recline further back. Passengers also have a 13.3-inch entertainment screen, a USB charging point and a socket at their disposal.
In the Boeing 787, the Premium Comfort seats come in a 2-3-2 arrangement (versus 3-3-3 in Economy). The 787-9 has 21 seats, the 787-10 28 seats. All Boeing 777s will have 24 Premium Comfort seats in a 2-4-2 arrangement, due to the somewhat wider fuselage. Premium Comfort will not be installed in the Airbus A330s, because those aircraft will leave the fleet within a few years. KLM will soon be flying long distances only with 787s and 777s.
More extensive service
Passengers in Premium Comfort not only benefit from larger and more comfortable seats, but also from a more extensive service. For example, the meals are more luxurious than in Economy Class; dishes that were previously served in Business Class are looked at for inspiration. Premium Comfort travelers can also use SkyPriority as standard, are allowed to take more luggage with them and receive a ‘premium’ toilet bag (a so-called amenity kit).
Not at the expense of Economy Comfort
The introduction of this new class will not be at the expense of Economy Comfort: these are the Economy seats with slightly more legroom and recline than the regular Economy seats. In fact, KLM is increasing the number of Economy Comfort seats on most aircraft: from 27 to 39 in the 787-10, from 40 to 54 in the 777-200(ER) and from 40 to 56 in the 777-300( ER). In the 787-9, the number of Economy Comfort seats remains the same, with a total of 48.
To make room for Premium Comfort and more Economy Comfort seats, the number of seats in the ‘regular’ Economy Class will be reduced considerably. This also leads to a reduction in the total capacity of the longhaul fleet, as the former classes take up more space than economy seats. The 777-300(ER), the largest aircraft in the fleet, will go from 408 to 381 seats, the 777-200(ER) from 320 to 288, the 787-10 from 344 to 318 and the 787-9 from 294 to 275 to
First to North America
The first aircraft with the Premium Comfort class on board will be deployed on routes to North America. Premium Comfort is expected to be available at an increasing number of intercontinental destinations from the end of July this year. Simultaneously with the introduction of this class, KLM is also renewing Business Class in the 777s. The seats are similar to those in the 787s, but with sliding doors for more privacy. The seating arrangement goes from 2-2-2 to 1-2-1.
Air France and partner Delta Air Lines have been offering a full Premium Economy product in their longhaul fleet for some time now. Now that KLM is following, the product range of the three airlines is more aligned.