KLM says it takes “responsibility” with these decisions and is looking for “solutions to the current problems at Schiphol.
The chaos this has caused in recent weeks could repeat itself on busy days like this if KLM (and other airlines) use their full capacity. KLM is therefore scaling down the operation during this Whitsun weekend, from 3 to 6 June.
“To contribute to a manageable situation at the airport and in its own operation, KLM is forced to initiate a number of acts,” the airline writes. Canceling fifty flights a day is the most important intervention.
“Passengers on these flights have of course been rebooked to other flights. Ok, KLM has freed up seats on certain flights, so that passengers who do not make their flight or transfer due to the busy moment” company.
Furthermore, KLM has set up an alternative baggage process “on a trial basis”, whereby baggage comes on board later. With this, KLM hopes to prevent the suitcases of passengers who do not make their flight from having to be removed later on.
“KLM is taking these important steps to set up processes in such a way that they contribute to a safe and workable situation at the airport and a well-executable and predictable own operation,” the statement said.
“KLM understands that the journey for some passengers does not go as planned and asks for understanding for this exceptional situation. At the same time, KLM emphasizes that these passions are taken during the weekend. Their luggage can arrive safely at the final destination.”
The airline also calls on other carriers “emphatically” to take similar steps, “in the interest of all passengers.”